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Reservation Conditions

Reservation and Payment

  1. Booking Confirmation: Your booking is confirmed once payment is completed. The confirmation email will include your booking number and details.

  2. Payment Methods: We accept payments via bank transfer for reservations made through our website. A minimum of 50% of the total fee is required by EFT/Bank Transfer at the time of booking, and the remaining balance is due upon check-in by cash, credit card, or EFT/Bank Transfer.

  3. Taxes and Fees: Prices quoted include all taxes and service charges.

Check-in and Check-out

  1. Check-in: from 14:00 onwards.

  2. Check-out: by 11:00 AM. Late check-out requests are subject to availability and may incur additional charges.

Accommodation Rules

  1. Non-Smoking: All our rooms and indoor areas are non-smoking. Smoking areas are designated outside.

  2. Pets: Pets are not allowed.

  3. Damage and Loss: Damages caused to the hotel during the stay will be collected from the guests.

  4. Silence: In order not to disturb the peace of other guests, silence is requested after 22:00.

Communication

For any questions or special requests, please contact us:

Cancellation and Changes

  • Cancellation Policy:

    • Cancellations made up to 10 days before check-in date will be refunded in full.

    • For cancellations made 4-9 days prior to check-in date, 50% of the total fee will be refunded.

    • For cancellations made 3 days prior to check-in date, 1 night's room fee will be deducted.

  • Changes: Changes to booking dates or accommodation details are subject to availability and may incur additional charges.

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